Delivery Policy
We deliver our Products to all Countries and mainly UAE. Shipping will be done by a third-party courier.
Delivery within UAE cities shall be in 1 – 2 working days and from 4 to 10 working Days to Other Countries. UAE Delivery Fees will be a Flat Rate of AED: 15 and Delivery Fees outside UAE will be mentioned on the checkout page depending on the country and location. Avoid any delivery delay by providing your full address along with your contact details
Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt of payment.
Refund POLICY
Refunds will be made onto the original mode of payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.
We accept returns within 3-5 days of receipt for UAE cities and 14 days for other countries, only if their delivery packaging has not been opened or the products are damaged or wrong product. Please notify us and return the box in its original packaging. In such instances, we will endeavor to send you another or refund the payment. We can only accept returns of products that have not been tampered with, are sealed and remain in the original packaging. If all these conditions are met, please ship your products back to us using a registered courier service and we will issue a full refund.
The shipping costs are non-refundable. Shipping expenses will be deducted from your refund amount. (IF A MISTAKE IS MADE FROM OUR SIDE ALL SHIPPING COSTS WILL BE OUR RESPONSIBILITY)
The Exchange/refund will be initiated once the item has been received and inspected
Please note that we reserve the right to refuse any returned shipments if the product has been used or tampered with.
Cancellation Policy
Customer can cancel their order within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed
